Accessibility

PSNI is committed to providing software and digital experiences that are accessible to all users, regardless of ability. Our goal is to conform to WCAG 2.1 Level AA standards across our products and website while pursuing Level AAA success criteria wherever practical and beneficial. We continuously evaluate and improve accessibility as part of our commitment to supporting schools, student health, and inclusive access to technology.

The technology used to support student health should be accessible to everyone who relies on it. Accessibility helps ensure that school nurses, health professionals, educators, administrators, students, families, and other stakeholders can effectively access information and perform essential tasks regardless of their abilities or the assistive technologies they use.

PSNI uses the Web Content Accessibility Guidelines (WCAG) 2.1 as the foundation for accessibility across our products and website. We target Level AA conformance and strive to implement Level AAA enhancements whenever they provide meaningful benefits to users without negatively impacting usability or functionality.

Accessibility is incorporated throughout our product lifecycle, including design, development, testing, and ongoing maintenance. We utilize a combination of automated accessibility testing tools, manual reviews, keyboard-only testing, screen reader testing, and continuous product evaluations to identify and address accessibility concerns.

Yes. PSNI believes accessibility information should be transparent and readily available to customers. Visitors may view or download our current Voluntary Product Accessibility Template (VPAT) directly from this page, and additional accessibility information can be provided upon request to support procurement reviews, accessibility assessments, and compliance initiatives.

Yes. We strive to ensure compatibility with commonly used assistive technologies, including screen readers, keyboard-only navigation, screen magnification tools, speech recognition software, and other accessibility technologies supported by modern browsers and operating systems.

We welcome feedback regarding accessibility barriers or usability concerns. If you experience difficulty accessing any portion of our website or products, please contact us so we can investigate the issue, provide assistance, and work toward a resolution.

Accessibility Contact Information

Email: support@psnihealth.com

PSNI believes accessibility should be measurable, transparent, and continuously improved. In addition to incorporating accessibility into our development processes, we publish accessibility information, maintain a current VPAT, welcome user feedback, and regularly review our products against recognized accessibility standards to help ensure ongoing progress.

Accessibility is integrated into PSNI's ongoing product development lifecycle. New features, product enhancements, customer feedback, evolving accessibility standards, and advances in assistive technologies all inform our accessibility improvement efforts. We regularly evaluate our applications against WCAG guidelines, prioritize accessibility enhancements alongside other product improvements, and work to ensure that accessibility remains a key consideration as our solutions evolve over time.